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License File Request

NEED A NEW LICENSE FILE FOR YOUR PTC SOFTWARE?

BEFORE YOUR BEGIN, PLEASE NOTE YOU WILL NEED TO KNOW YOUR HOST ID/ MAC ID!

  • Click on the “Start” Menu
  • Type “cmd” and launch the command prompt
  • type “getmac”
  • Find any and all physical addresses for connected devices
  • You’ll want to pick the highest device that doesn’t show “media disconnected”

  • Open Mathcad
  • Click on the large M in the top left corner
  • Click on Mathcad Options
  • Click on the License Tab
  • Here it should list the default Host ID
  • Locked: Perpetual or Subscription computer specific license
  • Floating: Server/shared license
  • Home- Use: Secondary support license (laptop or accessory license)

PLEASE FILL OUT THE FORM BELOW: